🔹 1. Ship Arrival & Departure Coordination
✔️ Arranging pilotage towage and berthing/unberthing
✔️ Notifying port authorities and terminals of ship arrival
✔️ Preparing and submitting pre-arrival documents ETA crew list cargo info

🔹 2. Port Documentation & Clearance
✔️ Managing customs clearance and immigration formalities
✔️ Coordinating port health quarantine and other inspections
✔️ Obtaining port entry/exit permits and clearances

🔹 3. Cargo Operations
✔️ Coordinating loading/unloading of cargo
✔️ Supervising cargo handling with stevedores terminal operators
✔️ Preparing cargo documents Bills of Lading manifests etc
✔️ Liaising between shippers receivers and the vessel

🔹 4. Crew Services
✔️ Arranging crew changes visas and accommodations
✔️ Assisting with medical needs or crew repatriation
✔️ Delivering mail or packages to the vessel

🔹 5. Ship Supplies & Services
✔️ Supplying provisions water fuel bunkering and spare parts
✔️ Coordinating repairs maintenance or surveys if needed
✔️ Arranging waste disposal or sludge removal

🔹 6. Financial Management
✔️ Preparing pro forma disbursement accounts DA
✔️ Settling port dues pilotage towage and service charges
✔️ Handling cash to master CTM deliveries

🔹 7. Communication & Reporting
✔️ Keeping the shipowner/operator informed with daily reports
✔️ Reporting on cargo status port delays or incidents
✔️ Sending arrival/departure reports NOR Notice of Readiness SOF Statement of Facts

🔹 8. Emergency Handling
✔️ Managing emergencies engine failure injuries oil spills etc
✔️ Coordinating with local authorities for assistance or investigation

🔹 9. Legal & Insurance Support
✔️ Assisting with claims surveys and PI Protection & Indemnity matters
✔️ Liaising with insurers or legal reps if needed.